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Software development increasingly focused on field service requirements
Categories: Service Management
Mission-Critical Field Service: Motorola Canada Case Study
In order to support a new contract, Motorola Canada needed a fully loaded field service automation solution, and they needed it fast.
Categories: Service Management
Yorkshire housing firm chooses 1st Touch mobile technology
Wakefield and District Housing's decision to use 1st Touch's mobile technology gives it greater integration with its back office and greater productivity
Categories: Service Management
Handheld Group receives certifications for both quality and environmental standards
Handheld Group's certification for quality and green standards is a key signal for future success
Categories: Service Management
Avanti gives CitySprint the thumbs up for service
CitySprint's Cardiff operation praised by Avanti for excellent service
Categories: Service Management
Codegate delivers excellence in tracking
Codegate's tracking system has enabled Felixstowe Warehouse to streamline its system of tracking goods in and out of the business
Categories: Service Management
Nexcom provides rugged tablet PC to SuperShuttle
Nexcom improves driver efficiencies for SuperShuttle
Categories: Service Management
Romex reduces Next Systems costs through new software
Romex reduces the cost base of Next Systems
Categories: Service Management
Making sure the fleet vehicles you purchase are fit for purpose
The factors that influence which engineer vehicle to purchase
Categories: Service Management
Total control with automatic scheduling
An analysis of the effect of automatic scheduling on performance
Categories: Service Management
New mobile incident pod to be launched for blue light sector
MiX's new pod provides a storage solution for a variety of vehicles in the blue light sector
Categories: Service Management
TOA announces iPad app to improve customer experience.
TOA's new iPad app improves functionality for the field service sector
Categories: Service Management
The discovery channel
The technology services operation of Hewlett Packard explained
Categories: Service Management
Trimble chosen as MRM solution provider by British Gas's smart metering service
Using Trimble's GeoManger, British Gas aims to realise the full benefits of integrated vehicle tracking
Categories: Service Management
Masternaut launches tracking app
Masternaut's new tracking app enhances the information available to field service managers and engineers.
Categories: Service Management
Barclays outsources maintenance of ATMs to NCR
Barclays' outsourcing of its ATM services to NCR means it is responsible for maintaining more than 500 machines in the UK.
Categories: Service Management
HDI certified training comes to the UK
Taking place from 21-23 September at the NEC, the bespoke 3 day courses offer certified training for professionals at all levels to improve customer service, increase productivity and ensure helpdesk excellence.
Categories: Service Management